Regardless of what the issue is, you must face it head on and not bury your head in the sand. It’s likely that your employees, sat at their office desks, are going to want to know what is going on, what happened, and how it affects life at work now. Whilst you might not be able to give them all the details, perhaps some of which are confidential, you can give them the information they’re allowed to know, e.g. anything which concerns them.
Avoiding talking about the issue will simply shroud it in mystery and will cause a huge amount of anxiety and overthinking amongst your staff. By facing the issue head on and explaining what you can, as well as reassuring them that nothing is going to change for them, or what is going to change, you can overcome that problem. A good way to do this is to gather everyone around the boardroom chairs and have an informal chat.
This chat doesn’t need to be super serious, and it can simply be a catch up, team meeting which allowed everyone to hear what they need, and overcome their anxieties as a result. Of course, there might be resentment or some other bad feeling, depending upon what the issue was, and in that case it may be wise to have a HR representative with you, to answer any questions and to give you back up.
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