We’ve talked about the fact that management counts for a lot in terms of whether a business does well or not, but what is the greatest asset of any business?
Its employees of course.
A business cannot run well without great management, but it will completely run into the ground without great employees. Part of the reason we highlighted poor management forcing employees to leave is because these two areas are the biggest pieces of the business success puzzle.
Employees do the work, they might not make the business decisions but they are the ones that implement them by doing the tasks required. Employees are your frontline, they are the face of the business and the ones who converse with your customers and clients.
If this part of the whole deal isn’t right, you’re not going to keep your customers and you’re going to be losing clients at the same time. Again, business failure!
Business success is reliant a huge amount on how well your employees perform, that means ensuring high morale, giving employees a comfortable and supportive space to work in, treating them as adults with suggestions and ideas and not as numbers within a business, and also focusing on their health and wellbeing. A healthy employee is a productive and happy employee, and that means higher profits for the business.
An important point to mention is that you should listen to your employees. How do you know that all the good ideas are coming from management? How can you be sure that one of your employees, sitting on their office chairs, aren’t going to come up with a business-changing idea which could revolutionise everything your products and services offer?
Ideas come from everywhere, and your employees are the ones completely submerged in the work of the business. That means they’re far more likely to come up with creative solutions to problems and innovative new ideas than anyone else. A little later we’re going to talk about collaboration, and this is one of the key ways to generate those game-changing ideas.
What you need to do however is listen to the ideas that your employees come up with and don’t simply cast them to one side.
Ask their opinions, consult with them on possible changes before you make any decisions, and find out what they think about it all. Several heads are far better than one or two!
Of course, the final point on this sub-section is health and wellness. Think about your car. It’s probably your biggest and most important possessions outside of your house, right? And with that in mind, would you drive it around uninsured and not thinking about having that strange clunking noise fixed?
Of course not.
Think of your employees in the same way for a second. If your employees are your business’ biggest asset, surely you should invest in their health and wellbeing? This ensures less sick days, a higher amount of morale, and that they are actually firing on all working cylinders and not only doing the basic amount because they’re riddled with back pain, headaches, RSI, and other health ailments.
Look at the working environment, invest in ergonomic chairs, and ask their opinions on how things could be improved. Offer counselling for personal issues which may be taking focus away from the job, and make sure that regular breaks are taken to boost health and concentration.
Focusing on your employees is one of the biggest steps towards business success and growth, and if you ignore this vital step, you’re going to find yourself in the realms of failure pretty quickly.
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