More and more businesses are choosing to employ remote workers, either as part of their regular workforce or in order to outsource specific tasks.
Either way, there are many advantages to employing remote workers, such as increased productivity and saved costs on overheads. Because a remote worker doesn’t work from your regular office desks, you’re saving on furniture and overheads, plus you’re getting the benefit of their specialist skill-set.
Despite the plus points, there is one very real downside - communication issues.
Remote workers may be based on the other side of the world, they may be constantly on the go, or they may have a less than effective Internet connection at home. So, how can you overcome this?
It all comes down to understanding on both sides and having a regular ‘checking in’ plan in place. Remote workers should know when they need to contact the office, e.g. once per day, once every two days, for regular catch-ups and debriefs. There should also be a certain number of email checks done daily, in case of any spur of the moment issues. Of course, you could also invite your remote workers to be a virtual part of the meeting room seating at team catch-ups, by using video calling software.
There are many ways to get around the communication issue, but there has to be willingness and understanding on both sides. If you can overcome this potential problem, remote workers will become a part of your contemporary office environment, without being there in person.
How do you overcome communication issues with your remote workers?
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