If you are in the middle of a conflict or confrontation at work, it can feel like you’re not sure which way to turn.
On the one hand, you want to stand up for yourself, you feel indigent and maybe even personal attacked; on the other hand, you know that you’re at work and you don’t want to make life harder for yourself.
So, how can you find the perfect piece of middle ground and stand up for yourself, without actually causing the situation to deteriorate rapidly?
Conflict resolution in the workplace is something which everyone needs to learn, but the way to handle any situation is individual and it really depends on what has caused it in the first place. Staying calm is vital, and perhaps that may involve heading off to the booths or outdoors for a few minutes to calm down before saying or doing anything!
Have you ever been in a situation like this?
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